Frequently Asked Questions

29 articles in this collection
Written by Sarah B, Trista G., and Greg Fandrick

How to add an appraisal quickly

Learn how to use the 'Quick Add' which allows you to add a new appraisal quickly from anywhere in the app.
Written by Sarah B
Updated over a week ago

Setting a Contact for Access

Learn to set a contact for access and where it displays.
Written by Sarah B
Updated over a week ago

Is there a way to run a report in analytics for files that were paid within the last 15 days?

Written by Trista G.
Updated over a week ago

Sort orders by completed date

Learn how to sort orders by date completed in your analytics.
Written by Sarah B
Updated over a week ago

How do I add a new appraisal?

Written by Trista G.
Updated over a week ago

How do I set up my own file number system?

Written by Sarah B
Updated over a week ago

I'm receiving too many e-mail notifications. How do I change my e-mail preferences?

Written by Sarah B
Updated over a week ago

How do change the role of one of my users?

Written by Sarah B
Updated over a week ago

How do I embed the online order form to my website?

Written by Sarah B
Updated over a week ago

Hiding cancelled orders

Learn how to hide cancelled orders so they don't clutter up your appraisal list
Written by Greg Fandrick
Updated over a week ago

How do I assign an appraiser to an order?

Written by Sarah B
Updated over a week ago

How do I remove/delete a user? Will everything they've done be erased?

Written by Sarah B
Updated over a week ago

How can I set report requirements for my appraisal?

Written by Sarah B
Updated over a week ago

How do I change my order status to be 'on hold'?

Written by Sarah B
Updated over a week ago

How do I post a note only admins can see?

Learn how to write private notes for your admins.
Written by Trista G.
Updated over a week ago

How do I add my logo to an invoice?

Written by Sarah B
Updated over a week ago

Can I hide completed orders from my appraisal list?

Written by Trista G.
Updated over a week ago

How do I add a new user/appraiser/admin/person to my account?

Written by Sarah B
Updated over a week ago

How do I cancel an order?

Written by Sarah B
Updated over a week ago

How can I print an order?

Learn how to print out a hard copy of your appraisal info.
Written by Sarah B
Updated over a week ago

How do I delete an order?

Written by Sarah B
Updated over a week ago

What do the different roles mean, and how do I know what to set my users as?

Written by Sarah B
Updated over a week ago

How do I add my tax number or a custom message to my invoices?

Written by Sarah B
Updated over a week ago

How can I change the mileage calculator from kilometers to miles?

Written by Sarah B
Updated over a week ago

Is Anow integrated with Quickbooks?

Written by Sarah B
Updated over a week ago

I forgot my password. How do I change or reset it?

Written by Sarah B
Updated over a week ago

How do I generate an invoice?

Written by Sarah B
Updated over a week ago

Can I filter my orders so I only see ones that are unassigned?

Written by Sarah B
Updated over a week ago

How do I edit an appraisal?

Written by Sarah B
Updated over a week ago