Good question! The following is a break down of all of our current user roles. The creator of your Anow account is automatically assigned as an Admin Appraiser and is flagged as the Owner of the account.

These roles can be changed at anytime by editing a user in the team section and selecting a different role from the dropdown.

ADMIN ROLES

Admin Appraiser

  • Total Anow access.
  • Access to all company files and can edit them as needed.
  • Access to the Account and Company Settings sections of the menu.
  • Access to the Subscriptions, Billing and Add-Ons pages. 
  • Access to all Order Analytics, Orders In Progress Analytics, Driving Distance Analytics, and Payroll for all users. 
  • Access to all company appointments on the Calendar.
  • Access to all company appraisals on the Map.
  • Default role for the creator of the company account.

Administrator

  • Access to all company files and can edit them as needed.
  • Access to the Account and Company Settings sections of the menu.
  • Access to the Subscriptions, Billing and Add-Ons pages.
  • Access to all Order Analytics, Orders In Progress Analytics, Driving Distance Analytics, and Payroll for all users.
  • Access to all company appointments on the Calendar.
  • Access to all company appraisals on the Map.
  • Will not appear in Appraiser Analytics.

Assistants

  • Access to all company files and can edit them as needed.
  • Access to the Company Settings sections of the menu.
  • Access to the Subscriptions, Billing and Add-Ons pages.
  • Will not have access to any company Analytics.
  • Access to all company appointments on the Calendar.
  • Access to all company appraisals on the Map.
  • Will not appear in Appraiser Analytics.

Data Entry

  • Access to all company files and can edit them as needed, with limited access to Fees and Invoices.
  • Will not have access to the Account and Company Settings sections of the menu.
  • Will not have access to the Subscriptions, Billing and Add-Ons pages.
  • Will not have access to any company Analytics.
  • Access to all company appointments on the Calendar.
  • Access to all company appraisals on the Map.
  • Will not appear in Appraiser Analytics.

APPRAISER ROLES

Appraiser

  • Access only to files where they are assigned as the Appraiser or Reviewer, or they are assigned to a task on that order, and can edit them as needed. 
  • Will not have access to the Account and Company Settings sections of the menu.
  • Will not have access to the Subscriptions, Billing and Add-Ons pages.
  • Only have access to their own Order Analytics, Orders In Progress Analytics, Driving Distance Analytics, and Payroll Invoice (if that permission has been granted). 
  • Access only to their appointments and events on the Calendar.
  • Access only to their appraisals on the Map. 

Appraiser 2

  • Access to all company files and can edit them as needed.
  • Will not have access to the Account and Company Settings sections of the menu.
  • Will not have access to the Subscriptions, Billing and Add-Ons pages.
  • Only have access to their own Order Analytics, Orders In Progress Analytics, Driving Distance Analytics, and Payroll Invoice (if that permission has been granted).
  • Access to all company appointments on the Calendar.
  • Access to all company appraisals on the Map. 

Appraiser 3

  • Read-only access to files where they are assigned as the Appraiser or Reviewer, or they are assigned to a task on that order. 
  • Can complete tasks, add notes, upload files, mark the order complete, and adjust appointment times. 
  • Can release the Final Report to clients.
  • Will not have access to the Account and Company Settings sections of the menu. 
  • Will not have access to the Subscriptions, Billing and Add-Ons pages.
  • Only have access to their own Order Analytics, Orders In Progress Analytics, Driving Distance Analytics, and Payroll Invoice (if that permission has been granted). 
  • Access only to their appointments and events on the Calendar.
  • Access only to their appraisals on the Map. 

Appraiser 4

  • Access to files where they are assigned as the Appraiser or Reviewer, or they are assigned to a task on that order. They also have access to all company files once they are in a Completed status; they cannot see In Progress, Cancelled and On Hold files that are not assigned to them. 
  • Will not have access to the Account and Company Settings sections of the menu.
  • Will not have access to the Subscriptions, Billing and Add-Ons pages.
  • Only have access to their own Order Analytics, Orders In Progress Analytics, Driving Distance Analytics, and Payroll Invoice (if that permission has been granted).
  • Access only to their appointments and events on the Calendar.
  • Access only to their appraisals on the Map.

Restricted Appraiser

  • Access only to files where they are assigned as the Appraiser or Reviewer, or they are assigned to a task on that order, and have limited permissions to edit these files. 
  • Will not have access to the Account and Company Settings sections of the menu.
  • Will not have access to the Subscriptions, Billing and Add-Ons pages.
  • Only have access to their own Payroll Invoice (if that permission has been granted).
  • Access only to their appointments and events on the Calendar.
  • Access only to their appraisals on the Map. 


Marking files as Paid is a permission given on a per-user basis on the users table. 

Allowing appraisers to access their Payroll Invoice is a permission given on a company-wide basis in your Company Settings. 

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