Good question! The following is a break down of all of our current user roles. The creator of your Anow account is automatically assigned as an Admin Appraiser and is flagged as the Owner of the account.

These roles can be changed at anytime by editing a user in the team section and selecting a different role from the dropdown.

Admin Appraiser

This role has complete access to your account. They can view all files, financials, and edit company details. They can also be assigned to appraisals. This is also the default role for the person who registered the company.

Administrator

Admin roles have access to all files and company details. However, this account won't show up in appraisal assignment lists or appraiser statistics.

Assistants

Assistant roles have access to all files and company details, except but cannot access the Analytics section. Appraisals can't be assigned to Assistants.

Appraisers

Appraiser accounts have access only to the files that were assigned to them, or where they have been assigned as a Reviewer. They cannot view company financials or other user's files on the Details page, Map or Calendar. The only Analytics that they will see are their Order Analytics and Driving Distance reports. 

Appraiser 2

Slightly different than a regular Appraiser account. Appraiser 2 accounts have full access to all company files on the Appraisal Dashboard and can view/edit them as needed. They can also access all company files on the Map and the Calendar. They cannot view company financials or account settings. The only Analytics that they will see are their Order Analytics and Driving Distance reports.

Appraiser 3

Appraiser 3 accounts have read-only access to the files assigned to them as an Appraiser or Reviewer. They can complete tasks, add notes, upload files, and adjust appointment times. The only Analytics that they will see are their Order Analytics and Driving Distance reports.

Appraiser 4

Appraiser 4 accounts have full access to files assigned to them as an appraiser or reviewer, but they cannot see In Progress, Cancelled, & On Hold appraisals that are not assigned to them. They can see all company appraisals only after they are completed, and can only see Analytics for files assigned to them as appraiser or reviewer.

Restricted Appraiser

Restricted appraisers have access only to the files that were assigned to them. They cannot add new appraisals or view pricing, analytics, clients or comparables.

Data Entry

Data Entry allows a user access to everyone's appraisals, but they do not get access to analytics, or individual appraiser's commission %'s. They can add, edit and modify appraisals and schedules, but have limited access to fees.

Administrator roles have access to all files and company details. However, this account won't show up in appraisal assignment lists or appraiser statistics.

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