Important: Credit card surcharging is currently available exclusively for Canadian accounts in accordance with legal limits (maximum allowable surcharge is 2.4%).
Step 1: Enable Surcharges in Company Settings
Click your name in the top-right corner of Anow and select Account.
Click Company Settings from the sub-menu (or navigate directly to Company Settings).
Scroll down to the Surcharges section at the bottom of the page.
Check the box next to Apply Credit Card Surcharge.
Step 2: Generate & Share Payment Links
Once surcharges are enabled across your company account, every payment link you create will automatically apply the fee:
Open an order and generate a standard credit card payment link.
Send the payment link to your client or payee.
When the payee opens the link, Anow automatically calculates the 2.4% fee and presents a transparent breakdown of the base cost and final total prior to checkout.
Step 3: View Surcharge Records on Orders
You can audit and track collected surcharges directly within the order details page:
Open the relevant order in Anow.
Scroll down to the Billing / Payment section on the right-hand side.
Under Credit Card Payment Collection Links, you will see a timestamped record showing the base amount collected alongside the exact credit card surcharge fee applied.
Frequently Asked Questions
Do I have to apply this to all orders?
Turning on the surcharge setting applies it globally to all credit card payment links created by your company. You can turn this setting on or off at any time under Company Settings.
Does this apply to non-credit card payments?
No. Surcharges only apply to credit card transactions processed through Anow payment links.