Now that your Anow account is prepped and ready, let’s discuss where in Anow you’ll find new pending orders for acceptance and how to communicate with clients on these orders.
How to QUICK ACCEPT or DECLINE new Pending orders in Anow
1. Login to your account and click the “Pending” tab on the left of the screen.
2. New orders that have been assigned to you will appear in this list.
3. View order details, and accept it, or decline the order. (Use the Quick Accept and Decline options accordingly.)
4. If the order is accepted it will appear in your main order list in Anow.
5. Begin working on your tasks!
How to CONDITIONALLY accept new Pending orders in Anow
1. Login to your account and click the “Pending” tab on the left of the screen.
2. New orders that have been assigned to you will appear in this list.
3. Click on the arrow icon next to an order and select the "Accept with conditions" option shown:
4. You can counter on the fee and due date, and select either "Rush" or "Complexity" as the reason.
5. Submit your counter offer and the order will now show as “Conditional” in Anow. The client will receive your counter offer and accept or reject it accordingly.
Click the button below to find out to communicate with UWM through notes directly in Anow: