Anow Support is open Monday-Friday from 8 AM Eastern to 7 PM Eastern.

When you're on www.anow.com or logged in to your Anow account, you'll see a green circle in the lower right corner of your screen:

Clicking this circle will reveal a window where you can start a new chat with someone at Anow, or you can search for your question.
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If you have a basic question or you simply want to learn more about Anow, you can visit support.anow.com to access dozens of helpful articles and videos.