If you're getting an error message, or you're not seeing the expected appraisal details being sent from Anow to TOTAL (when you're merging from Anow to TOTAL), check out the temporary workaround below.
Please be advised that this is a workaround while A la mode’s development team is working on a final solution.
The main thing would be to make sure that TOTAL is not set to overwrite target fields.
This option can be found in TOTAL’s Tools Option, then Configure Settings, followed by selecting the Forms option on the left. Close to the bottom of the forms section, you will find the merge options.