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Frequently Asked Questions
Frequently Asked Questions
45 articles in this collection
Written by
Sarah G,
Trista G.,
and
Britt Boone
Order Message Updates: I Got This & More!
Written by
Britt Boone
Updated this week
[NEW] Live Order Messages & Channels
Keep communication clean, easy, and centralized.
Written by
Britt Boone
Updated this week
Quick Tips & Advice on the NEW Appraisal Dashboard View
Finding the new dashboard a bit confusing? Click here for details!
Written by
Britt Boone
Updated over a week ago
How to use the custom filters on your main appraisal dashboard
Click here for tips on how to set up customizable filters based on your needs.
Written by
Britt Boone
Updated over a week ago
Enhanced Appraisal Assignment [NEW FEATURE]
Assign appraisals based on appraiser location, coverage area, and appraisal capacity.
Written by
Britt Boone
Updated over a week ago
Add Custom Report Types & Loan Types to your Company Settings
2 NEW dropdowns are available on your settings page - meaning less data entry.
Written by
Britt Boone
Updated over a week ago
*NEW* Anow Order Desk updates
Accept or decline appraisals sent to you with ease!
Written by
Britt Boone
Updated over a week ago
*NEW* Appraisal dashboard updates
We've built an exciting new view of your appraisal history and current orders.
Written by
Britt Boone
Updated over a week ago
Can I add a flat fee for the appraiser commission?
We have updated the Fees & Costs section to now include the option to add a flat fee commission rate!
Written by
Britt Boone
Updated over a week ago
What does the Overdue badge mean?
Click here to learn what puts an order into an Overdue state.
Written by
Britt Boone
Updated over a week ago
What is the Anow Customer Referral Program?
Written by
Britt Boone
Updated over a week ago
Where can I enter the FHA Case # for an appraisal?
It is now possible to add a FHA Number for each order you have in Anow. Read this article to learn more!
Written by
Britt Boone
Updated over a week ago
Can I track an order by the Check Number?
Find out how Payment Types can help make searching for orders faster and easier!
Written by
Britt Boone
Updated over a week ago
How to mark an appraisal as Paid
Written by
Britt Boone
Updated over a week ago
How to import your historical data into Anow
The new Import feature allows you to easily and quickly add previously completed appraisals to your Anow account!
Written by
Britt Boone
Updated over a week ago
Can I add a new appraisal to Anow using the property coordinates?
You can now easily add orders to Anow using the Latitude and Longitude of a property, rather than a regular street address.
Written by
Britt Boone
Updated over a week ago
How to add a website for a client in Anow
Written by
Britt Boone
Updated over a week ago
What is the Tags feature?
Written by
Britt Boone
Updated over a week ago
Driving Distance and Mileage Auto-Calculator
Learn how to setup, calculate, and generate reports for Round Trip Driving Distance!
Written by
Britt Boone
Updated over a week ago
What is the Historical Appraisals Map View?
Learn how to see the location and fee total of all your completed appraisals with Map View!
Written by
Britt Boone
Updated over a week ago
How to customize the Create New Appraisal form
Learn how to personalize your new appraisal order form to save time
Written by
Britt Boone
Updated over a week ago
How to mark an order as Revised
Learn how to flag your appraisals to help you keep track of which orders have been Revised and why.
Written by
Britt Boone
Updated over a week ago
What is Duplicate Address Verification?
DAV is here to help you see all the past appraisals you've ever done at an address!
Written by
Britt Boone
Updated over a week ago
What is a Revision flag?
The Revision flag allows you to mark any order that needs a review and you can leave a revision note!
Written by
Britt Boone
Updated over a week ago
How do I clone/duplicate an order?
The new Clone Appraisal function makes duplicating orders in Anow fast and easy!
Written by
Britt Boone
Updated over a week ago
How to add an appraisal quickly
Learn how to use the 'Quick Add' which allows you to add a new appraisal quickly from anywhere in the app.
Written by
Sarah G
Updated over a week ago
Setting a Contact for Access
Learn to set a contact for access and where it displays.
Written by
Sarah G
Updated over a week ago
How do I add a new appraisal?
Written by
Trista G.
Updated over a week ago
How do I set up my own file number system?
Learn how to set up your own file number system in just minutes!
Written by
Britt Boone
Updated over a week ago
I'm receiving too many e-mail notifications. How do I change my e-mail preferences?
Written by
Sarah G
Updated over a week ago
How do I embed the online order form to my website?
Written by
Sarah G
Updated over a week ago
Hiding cancelled orders
Learn how to hide cancelled orders so they don't clutter up your appraisal list
Written by
Britt Boone
Updated over a week ago
How can I set report requirements for my appraisal?
Written by
Sarah G
Updated over a week ago
How do I change my order status to be 'on hold'?
Written by
Sarah G
Updated over a week ago
How do I post a note only admins can see?
Learn how to write private notes for your admins.
Written by
Trista G.
Updated over a week ago
How do I assign an appraiser to an order?
Written by
Sarah G
Updated over a week ago
Can I hide completed orders from my appraisal list?
Written by
Trista G.
Updated over a week ago
How do I cancel an order?
Written by
Sarah G
Updated over a week ago
How can I print an order?
Learn how to print out a hard copy of your appraisal info.
Written by
Sarah G
Updated over a week ago
How do I delete an order?
Written by
Sarah G
Updated over a week ago
How can I change the mileage calculator from kilometers to miles?
Written by
Sarah G
Updated over a week ago
Is Anow integrated with Quickbooks?
Written by
Sarah G
Updated over a week ago
I forgot my password. How do I change or reset it?
Written by
Sarah G
Updated over a week ago
Can I filter my orders so I only see ones that are unassigned?
Written by
Sarah G
Updated over a week ago
How do I edit an appraisal?
Written by
Sarah G
Updated over a week ago